Privacy Policy

We may collect account details you provide directly, such as your name, email address, contact details, and any information you submit when requesting access, support, or updates from Klozu.

We may also collect product usage data, device details, browser information, and interaction signals that help us understand how people use Klozu and improve the experience.

If Klozu supports wardrobe, shopping, fit, image, or style-related inputs, those inputs may be processed to deliver product features such as verdicts, outfit generation, recommendations, and related functionality.

We use information to operate Klozu, provide support, improve product performance, communicate with users, and maintain the safety and reliability of the platform.

We may use submitted data to personalize styling flows, evaluate product usage, improve recommendations, and develop new features.

We may also use information to comply with legal obligations, enforce our terms, and protect Klozu, our users, and third parties.

We may share information with service providers, infrastructure partners, analytics vendors, and other processors that help us operate Klozu.

We may disclose information if required by law, to respond to valid legal requests, or to protect rights, property, safety, or platform integrity.

We do not treat personal data as public by default. If Klozu includes community or social features, content you choose to publish through those features may be visible to others in accordance with the product flow.

We retain information for as long as reasonably necessary to provide the service, support product operations, resolve disputes, enforce agreements, and satisfy legal or operational requirements.

Retention periods may vary depending on the type of data, the sensitivity of the information, and the purpose for which it was collected.

You may contact Klozu to request access, correction, or deletion of certain personal information, subject to legal and operational limitations.

You may also opt out of non-essential product or marketing communications by following unsubscribe instructions where available.

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Klozu is not intended for children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization.

We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date and provide additional notice where appropriate.

If you have questions about this Privacy Policy or our privacy practices, contact us at hello@klozu.com.